PRIVACY POLICY

Last Updated: 22/02/2026

1. Overview

CogniBox is committed to protecting privacy and handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

We may collect:

Personal Identification Information

  • Name

  • Date of birth

  • Contact details (if provided)

  • Unique ID number

Health Information

  • Questionnaire responses

  • Symptom data

  • Self-reported medical history

Health information is considered sensitive information under Australian privacy principles.

3. How We Use Information

We use information to:

  • Generate structured screening reports

  • Provide results to the referring clinician

  • Improve platform functionality

  • Maintain system security

We do not sell or trade personal health information.

4. Disclosure of Information

We may disclose information:

  • To the referring clinician

  • To secure service providers assisting with hosting or system operations

  • Where required by law

We do not disclose personal data for marketing purposes.

5. Data Storage & Security

We use:

  • Encrypted data transmission

  • Secure hosting environments

  • Access control restrictions

While we take reasonable steps to protect data, no system can guarantee absolute security.

6. Data Retention

Information is retained only as long as necessary to fulfil its intended purpose or as required by law.

Retention timeframes may vary depending on clinician agreements and legal obligations.

7. Access & Correction

Individuals may request access to or correction of personal information by contacting their referring clinician or the CogniBox contact email.

8. Cookies & Technical Data

We may collect limited technical data such as:

  • IP address

  • Browser type

  • Usage analytics

This information is used for security and system improvement.

9. Overseas Disclosure

Where third-party service providers are used, data may be processed in secure jurisdictions consistent with privacy obligations.

10. Contact

For privacy concerns or complaints:

Remedi Minds Pty Ltd
info@cognibox.com.au
PO BOX 830 Park Ridge QLD 4125 Australia

We will respond within 5 business days.